Privacy Policy

Overview

This Privacy Policy describes how ShieldKey Solutions LLC ("ShieldKey," "we," "us," or "our") collects, uses, maintains, and discloses information from users of our website and services. This policy applies to all websites and services operated under ShieldKey Solutions LLC.

Information We Collect

We collect personal identification information when you interact with our website or engage our services. This may include:

• Name, email address, phone number, and company information
• Information submitted through contact forms or scheduling tools
• Communications you send us directly via email or other channels
• Service engagement data related to compliance program delivery
• Usage and analytics data collected automatically during site visits

You may visit our website anonymously. Certain services — such as scheduling a scoping call or requesting a compliance assessment — require you to provide identifying information.

Cookies

Our website uses cookies — small text files stored on your device — to monitor usage patterns and personalize your experience. You may disable cookies through your browser settings, though doing so may limit certain site functionality. Third-party services we use (such as analytics platforms) may set their own cookies governed by their respective privacy policies.

How We Use Your Information

We use collected information to:

• Deliver and manage compliance consulting services
• Respond to inquiries and schedule engagements
• Fulfill contractual obligations with clients
• Improve our website, services, and client experience
• Send service-related communications and, where permitted, marketing updates
• Maintain security and prevent fraud
• Comply with applicable legal and regulatory obligations

Client Confidentiality

Given the nature of our compliance consulting work, we treat all client-provided information — including audit scope details, security posture, and organizational data — as strictly confidential. Such information is used solely to deliver the services you have engaged us for and is never sold, shared, or disclosed to third parties without your explicit written consent, except as required by law.

Data Disclosure

We do not sell, trade, or rent your personal information. We may share information with trusted service providers who assist in operating our website or delivering services (such as cloud infrastructure or scheduling tools), subject to confidentiality obligations. We may also disclose information when required by law or to protect the rights and safety of ShieldKey, our clients, or the public.

Third-Party Links

Our website may contain links to external websites. ShieldKey is not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

Data Security & Storage

We implement appropriate technical and organizational measures to protect your information. Data may be stored and processed using cloud providers, which may operate outside your jurisdiction. While we take data protection seriously, no method of internet transmission is entirely secure. We cannot guarantee absolute security of information transmitted to or from our site.

Your Rights

You have the right to request access to, correction of, or deletion of personal data we hold about you. To exercise these rights, contact us at the address below. We reserve the right to verify your identity before processing requests and may charge reasonable fees for manifestly unfounded or excessive requests. Certain data may be retained as required by law or contractual obligations.

Policy Updates

We may update this Privacy Policy at any time. Changes are effective upon posting and reflected in the "Last modified" date above. Continued use of our site or services after changes are posted constitutes acceptance of the updated policy.

Contact

For privacy-related questions or to exercise your data rights, contact us at:
ShieldKey Solutions LLC
Phoenix, Arizona, USA
privacy@shieldkeysolutions.com